Shipping policy
.shipping-wrapper{
max-width:1000px;
margin:auto;
padding:50px 20px;
font-family:Arial,Helvetica,sans-serif;
color:#333;
}
.shipping-header{
background:#f7f7f7;
padding:45px;
border-radius:25px;
text-align:center;
margin-bottom:40px;
}
.shipping-header h1{
font-size:38px;
margin-bottom:15px;
}
.shipping-header p{
font-size:18px;
color:#666;
line-height:1.7;
}
.shipping-section{
margin-bottom:35px;
}
.shipping-section h2{
font-size:26px;
color:#111;
margin-bottom:15px;
}
.shipping-section p{
font-size:16px;
line-height:1.8;
color:#555;
}
.shipping-section ul{
line-height:2;
color:#555;
}
.contact-box{
background:#111;
color:white;
padding:35px;
border-radius:25px;
text-align:center;
margin-top:40px;
}
.contact-box a{
color:white;
font-weight:bold;
text-decoration:none;
}
Shipping & Delivery Policy
SMS Global Sourcing provides international sourcing and logistics support to help businesses move products from suppliers to their destination.
1. Overview
SMS Global Sourcing works with suppliers, manufacturers, and logistics partners to coordinate product sourcing and international shipping solutions. Shipping arrangements may vary depending on product type, supplier location, destination country, shipping method, and customer requirements.
2. Processing & Preparation Time
Processing times depend on supplier availability, product requirements, customization requests, and order quantities. Before shipment, orders may require:
- Supplier confirmation
- Product preparation
- Quality inspection (if requested)
- Packing and shipment arrangements
3. Shipping Methods
Available shipping methods may include:
- Air freight
- Sea freight
- Express shipping
- International courier services
- Other logistics solutions based on customer needs
Our team will help customers choose suitable shipping options based on cost, speed, and shipment requirements.
4. Delivery Times
Estimated delivery times vary depending on the shipping method, destination country, customs clearance, and other factors. Typical delivery timelines may include:
- Express shipping: approximately 5-15 business days
- Air freight: approximately 7-20 business days
- Sea freight: approximately 25-60 business days
Delivery times are estimates and are not guaranteed.
5. Tracking Information
When available, tracking information will be provided after shipment has been processed. Customers should monitor shipment updates and provide accurate contact information to avoid delivery issues.
6. Customs & Import Responsibilities
Customers are responsible for understanding their country's import requirements, taxes, duties, permits, and customs regulations. SMS Global Sourcing is not responsible for customs delays, import fees, or government restrictions.
7. Shipping Delays
Shipping delays may occur due to:
- Carrier delays
- Customs processing
- Weather conditions
- Supplier production delays
- International events outside our control
SMS Global Sourcing will provide support and communication during delays but cannot control external shipping factors.
8. Damaged or Missing Shipments
Customers should inspect shipments upon arrival and contact our team immediately if products are damaged, missing, or incorrect. Supporting information such as photos, videos, and order details may be required.
9. Address Accuracy
Customers are responsible for providing accurate shipping information. SMS Global Sourcing is not responsible for delays or additional costs caused by incorrect delivery details.
10. Contact Us
For shipping questions, logistics support, or delivery assistance, please contact our team.
SMS Global Sourcing
📧 Email:
smsglobalsourcing@gmail.com